Shipping and Delivery

Shipping & Delivery Policy

At Olivia & Rose, we’re dedicated to getting your order to you as quickly and smoothly as possible!

Processing Time: Orders placed before 17:00 are shipped out the same day. Orders placed after this time will be processed the next business day. You’ll receive a confirmation email with tracking information once your order is on its way.

Shipping Options: We work with our trusted partner PostNL for all deliveries. Standard shipping is applied, and delivery times may vary based on your location.

Shipping Costs: Shipping costs are calculated at checkout based on your location. Occasionally, we may offer free shipping promotions – be sure to check if there’s one available!

Delivery Time: Delivery times depend on your location. In the Netherlands, orders shipped with PostNL typically arrive within 1-3 business days after dispatch. For destinations within Europe, delivery generally takes 5-10 business days.

Tracking Your Order: You’ll receive a tracking link once your order ships, so you can follow its journey to you!

Customs & Import Fees: For international orders, customs or import fees may apply. These fees are the responsibility of the customer and are not covered by Olivia & Rose.

If you have any questions about your order, don’t hesitate to reach out to our customer service team – we’re here to help!